Terms & Conditions

You will not use our website/mobile application for any illegal or fraudulent purposes. In the event it comes to our notice that you are using our website/mobile application for such illegal purposes or that you fail to comply with any of the terms and conditions morefully described in this agreement, we will terminate your account without notice to you and you will no longer be able to use our services.

• Due to reasons beyond our control we may not be able to fulfill your orders always.
• Some of your orders may be defective as we only sell items from third-party sellers and we do not manufacture them. You may be entitled to a refund in certain instances subject however to terms and conditions. For more information please got to saralaa return and refund policy and warranty information.
• We cannot also guarantee that the content such as product descriptions, images, prices, photographs and other information on our website/mobile application are 100% accurate and error-free all the time.
• In any such event saralaa cannot be held accountable for any loss or damage suffered by you, in using our website/mobile application.

We are the owners of our website/mobile application’s content, software, logo, name and page designs etc. Stealing, misuse or reproduction of any of our intellectual property shall be unlawful and we have the right pursue legal action in any court of Sri Lanka

This agreement shall be governed by the Sri Lankan law and in the event of any dispute, controversy or claim arising from, out of or in connection with this contract, or on the interpretation thereof or on the rights, duties, obligation, or liabilities of any parties thereto or on the operation, breach, termination or invalidity thereof, shall be settled by arbitration in accordance with the laws of Sri Lanka and the place of arbitration shall be Colombo.

You can purchase our goods through our website/mobile application by credit/debit card payment and crypto currency. We regret to say that we do not accept cash on delivery [COD]. You can choose your payment method after adding items to your cart and we will charge you a delivery fee as well.

You may be allowed to return certain goods subject to certain conditions and you will be eligible for a refund. for more details kindly go to our saralaa return and refund policy.

You can cancel your orders according to the terms and conditions set out in our order cancellation policy described in saralaa refund and return policy. However we may not be able to accept your order cancellation once we start processing your order and in such instances we reserve the right to refuse cancellation.

When you place an order through our website/mobile application, it will be delivered to your delivery address provided by you within ------------- working days. However kindly note that the delivery of your order may be delayed depending on the availability and the type and number of goods you have ordered and any unforeseeable circumstance or event.

We will retain your personal information for a reasonable period, or for so long as either you or the law allows.

We may offer you promotions and discounts on products from time to time reserving the right to end such promotions and discounts at any time without any notice.

Contact

If you have any questions or concerns about this terms & conditions, please contact us at info@saralaa.com

• Company Name : SARALAA
• Email : info@saralaa.com