Saralaa Warranty Policy

Last Updated: 29/01/2025


Warranty Information
Thank you for your interest in the products and services of Saralaa.
If warranty applies to an item you purchase through Saralaa, make sure you have received the warranty card. If you did not receive the warranty card, kindly contact the seller/manufacturer through the details mentioned on the invoice. Please note that saralaa does not undertake repair, replacement or refund for items under warranty.

  1. What will we do to correct problems
  2. We will replace the product with a new product/the price of the product will be refunded

  3. How long does the coverage last?
  4. This may depend on the type of the product and the terms and conditions of the seller/manufacturer

  5. What voids the warranty
    • damage of a product resulting from your negligence or misuse
    • damage of a product resulting from unauthorized modification of the product
    • damage caused by natural disaster
    • theft or loss of the product
  6. What do you need to do to get services under the warranty
  7. To claim warranty you will have to directly contact the seller/manufacturer within the period specified in the warranty card and they may replace the product with a new product/the price of the product will be refunded.

  8. And the following conditions must be met
    • The product must be in its original packaging
    • You must obtain a Return Merchant Authorization [RMA] by contacting us
    • The original invoice and the accessories shipped with the product, if any, must be included in the package.
    • Any nominal fees charged for shipping and handling?

    It is advised to read the terms and conditions of the warranty carefully, before purchasing an item covered by warranty and kindly note that the above information may vary depending on the seller/manufacturer. If you have any questions please contact the seller/manufacturer.

    Contact

    If you have any questions or concerns about this Warranty Policy, please contact us at info@saralaa.com